ATC Frequently Asked Questions

Please find below frequently asked questions about the Approved Training Centre (ATC) model.

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Safety Training Awards would like to stress to all to complete and submit ATC applications as soon as possible and not to wait until the deadline of the 1st August 2018, as all applications have to go through an approval process and we have to check certain criteria has been met prior to approval. We aim to provide you with an approval decision within 15 working days following submission of the application. However, if we are missing relevant information from you this may delay the process until all requirements are met.

If after 1st August 2018 approval has not been granted, you will not be able to organise, deliver and assess Safety Training Awards qualifications until approval has been granted. You can submit your application/evidence in stages when it is complete to qualityassurance@safetytrainingawards.co.uk; for all the relevant information you need and the necessary documentation for your application, please refer to our website.

Still have a question? We’re happy to support businesses/organisations that wish to become an ATC or that are undergoing the application process. Please contact us if you have any questions about the ATC model or the application process.

About the ATC Model

The ATC model will be implemented in phases. To meet regulatory requirements we have set a deadline of 1st August 2018 for our members to implement this model and submit completed ATC agreements to us at qualityassurance@safetytrainingawards.co.uk.
There are no costs to become an ATC or any annual fees, but costs will apply for External Quality Assurance (EQA) activities. This will be up to a maximum of £250 annually, however the amount is determined based on the risk rating of the centre. For lower risk rated ATCs, the EQA activity can be conducted remotely via desk-based activities rather than a visit, which may reduce the cost. Higher risk centres may need additional EQA activities so may be subject to additional costs (more information on this can be found in the ATC manual within the ATC pack).
Yes, everyone who wishes to organise, deliver and assess Safety Training Awards qualifications must apply to become an ATC.
Becoming an ATC with Safety Training Awards will allow you to implement a robust model of internal and external quality assurance on the qualifications you deliver which will ensure they remain at the highest standards, gaining public confidence in the courses your centre delivers.
Yes, you can fulfil more than one role as long as the job roles and workloads are managed in accordance with Safety Training Awards approval criteria. For example, the centre co-ordinator can tutor and assess qualifications but is unable to complete internal quality assurance activities on their own delivery and assessment, this must be an independent person.

We do not require the accountant’s details—just a contact if we have an invoice/payment enquiry.

Yes, they can. If you have not declared this on the ATC centre agreement, then please notify Safety Training Awards by emailing qualityassurance@safetytrainingawards.co.uk with the details of the new appointed tutor/assessor. You must issue the new ATC tutor agreement to all STA tutors which has been put in place to support the ATC approval criteria.
This list is not exhaustive, here are a few examples:

  • You must meet Safety Training Awards’ approval criteria
  • Meet Safety Training Awards’ requirements to deliver and assess regulated qualifications
  • To provide adequate training facilities and equipment to learners
  • Issue all pre-course information to learners and support them throughout the learner journey
  • Deliver and assess all qualifications in accordance with Safety Training Awards’ qualification specifications
  • Maintain accurate records to meet Safety Training Awards’ and legislative data retention requirements.
The person who organises the delivery of Safety Training Awards qualifications would apply to become the ATC and venues will be the sites. In this instance, the council would apply to become an ATC and the centre personnel will be listed within the application.
The IQA would follow the policies that have been implemented by the centre they are completing IQA activities at.
It is the ATC that will incur the EQA fee. The EQA will look at a variety of disciplines but not necessarily during a visit, as this can also be done remotely.

There will be one annual EQA visit per ATC, depending on the risk rating—if the ATC has a high risk rating due to concerns with delivery and assessment, then additional visits may apply and the ATC may incur additional costs. Please refer to the ATC Manual for more information.

Unfortunately, Safety Training Awards as an awarding organisation is not in a position to provide information and advice about insurance and would advise you to seek professional advice.
Yes, everyone who wishes to organise, deliver and assess Safety Training Awards qualifications must apply to become an ATC.
We have designed the ATC model to accommodate the needs and capabilities of business of all sizes, whether they be larger businesses or smaller ones. The ATC model is not aimed specifically at larger businesses, and Safety Training Awards is happy to support those smaller businesses which may require advice or have any concerns about the model.

As an alternative option, you could also look into the feasibility of teaming up with other businesses to become one larger ATC together, or remain as your own ATC.

You can both work for the same ATC. However, if there is a potential conflict of interest, you will need to refer to the Conflict of Interest Policy and submit a disclosure form along with your ATC application.

About the Application Process

The approval criteria is linked to the regulatory requirements, condition C2 of the General Conditions of Recognition. Please refer to the ATC manual and ATC centre agreement for more information.

To meet the ATC approval criteria, you must have sufficient resources, systems, policies and procedures in place to ensure there is no negative impact on any learner journey.

We have set a deadline of 1st August 2018 to submit all required policies and procedures.

You can apply to become an ATC and submit the ATC Policies and Procedures Agreement, which will grant you ATC status now (provided you meet all other requirements) on the basis that you will develop and implement the required policies and procedures by 1st August 2018 to support your ATC application.

We will support you throughout the application process to correct any issues as soon as possible. However, after the deadline of 1st August 2018 you will not be able to organise, deliver and assess Safety Training Awards qualifications until approval has been granted.
You can continue to deliver courses using the current process until the deadline of 1st August 2018. However, after the deadline of 1st August 2018 you will not be able to organise, deliver and assess Safety Training Awards qualifications until approval has been granted.
If you do not have a permanent site address, this information can be given when registering courses.
We aim to provide you with an approval decision within 15 working days following submission of the application. However, if we are missing relevant information from you this may delay the process until all requirements are met.

Internal Quality Assurance Processes

The IQA can be an independent person and does not have to be a tutor.
You can have more than one IQA assigned within your ATC. For example, you can you have two IQAs who are also tutors, and then swap their roles depending on who is tutoring/assessing the course.
The ATC’s centre co-ordinator is responsible for assigning an IQA. You can use the tutor search facility within the Resources section of your STA Online account to find IQAs near to you (select ‘Moderator’ when running your search).
You can become an IQA through any training provider. You will need to complete the Level 4 IQA qualification and have occupational competence in the discipline for which you will be conducting quality assurance activities for.

As an STA tutor, you can attend STA’s roadshows throughout 2018 to gain a CPD to IQA STA courses. We must stress that the IQA CPD is not a full qualification and is not transferrable to other organisations. We encourage all to complete the full Level 4 IQA qualification as this may become mandatory in national standards in the near future.

Once appointed, the internal quality assurer is responsible for creating a sampling plan, detailing the assessment evidence that will be scrutinised as part of the quality assurance activity. There are three methods the internal quality assurer can use to assure the quality of assessment:

  • Sampling assessment evidence
  • Observation of delivery and assessment practice
  • Feedback from learners

It is not necessary for the quality assurer to use each of these techniques during each activity, but all techniques must be completed by the IQA during each twelve-month period. The exact frequency will depend on the number of courses that an assessor is delivering, and the risk posed to the delivery and assessment process. Those tutors and assessors who are assessed as being high risk will require additional observations and larger samples of assessment evidence scrutinised.

IQAs cannot conduct quality assurance activities on a family member as this is a conflict of interest; the IQA must be an independent person.
You can be the IQA for each other so long as neither of you are tutoring or assessing on the course.
If you have evidence that you hold the pre-requisites for the Level 4 IQA qualification and you are working towards this, please forward this to qualityassurance@safetytrainingawards.co.uk and we will review this on a case-by-case basis to make a decision.

External Quality Assurance Processes

This will be up to a maximum of £250 annually, however the amount is determined based on the risk rating of the centre. For lower risk rated ATCs, the EQA activity can be conducted remotely via desk-based activities rather than a visit, which may reduce the cost. Higher risk centres may need additional EQA activities so may be subject to additional costs (more information on this can be found in the ATC manual within the ATC pack).
No. The Approved Training Centre Management Team (previously known as the Courses Department) will provide assistance to ATCs in the organisation, delivery and assessment of Safety Training Awards qualifications, by acting as a point of contact between the ATC and the awarding organisation. Each ATC will be assigned a specific member of the team to act as that point of contact in order to ensure efficiency and continuity of service to the ATC.

The External Quality Assurer is an experienced, independent individual who is assigned to the ATC to conduct EQA activities by Safety Training Awards’ Quality Assurance Team.

An EQA would visit an ATC on an annual basis unless additional support visits have been requested by the centre co-ordinator. If the ATC has a high risk rating there may be additional visits by the EQA, which may be subject to additional costs.
Safety Training Awards will assign the EQA and they will contact you to make arrangements prior to any visits being conducted.
We are still in discussions regarding overseas/international courses. We will contact ATCs who deal with overseas clients in due course with more information about how the EQA process will work.
The duration of a visit will depend upon what the EQA has planned to see, rather than the length of the course. They will give you notice of the timetable prior to a visit.
An EQA visit would be at one site, but they may choose to do follow-up remote sampling for courses delivered at other venues within the ATC.
Anyone who meets the pre-requisites for the Level 4 EQA qualification can complete this, however that will not allow them to conduct EQA activities within their ATC.

Safety Training Awards will recruit and assign experienced EQAs to carry out external quality assurance activities within its ATCs.